{"xsrfToken":"a9a0942b7ff187fc8a8c7062b5e041f67dc7379a_lout","branding":{"id":"1","key":"aes","name":"Soporte Usuario IT Consulting Group","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c47d00","headerLinkHoverBGColor":"#c47d00","headerBadgeColor":"#c47d00"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"aes","projectId":10001,"serviceDeskId":1,"name":"Soporte Usuario IT Consulting Group","description":"<p>Welcome, Here you can request support for ATM erp</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"13","name":"Create a post-incident review","descriptionHtml":"","callToAction":"Create a post-incident review","introHtml":"<p>Document and share learnings from an incident so that it doesn't happen again</p>","icon":10523,"iconUrl":"https://atmgrupoti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[6],"key":""},{"id":"6","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10521,"iconUrl":"https://atmgrupoti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[6],"key":""},{"id":"35","name":"Proponer cambios al sistema","descriptionHtml":"","callToAction":"Proponer cambios al sistema","introHtml":"","icon":10535,"iconUrl":"https://atmgrupoti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[6],"key":""},{"id":"33","name":"Reportar bug del sistema","descriptionHtml":"","callToAction":"Reportar bug del sistema","introHtml":"","icon":10545,"iconUrl":"https://atmgrupoti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[6],"key":""},{"id":"2","name":"Request a new account","descriptionHtml":"","callToAction":"Request a new account","introHtml":"<p>Request a new account for a system.</p>","icon":10517,"iconUrl":"https://atmgrupoti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[6],"key":""},{"id":"21","name":"Request new software","descriptionHtml":"","callToAction":"Request new software","introHtml":"<p>If you need a software license, raise a request here.</p>","icon":10547,"iconUrl":"https://atmgrupoti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[6],"key":""},{"id":"18","name":"Request admin access","descriptionHtml":"","callToAction":"Request admin access","introHtml":"<p>For example, if you need to administer Jira.</p>","icon":10513,"iconUrl":"https://atmgrupoti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[6],"key":""},{"id":"4","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://atmgrupoti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[6],"key":""},{"id":"1","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10541,"iconUrl":"https://atmgrupoti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[6],"key":""},{"id":"36","name":"Contacto","descriptionHtml":"<p>Déjanos tu consulta para atenderte lo mas pronto posible.</p>","callToAction":"Contacto","introHtml":"<p>Solicitud de contacto por la pagina web</p>","icon":10550,"iconUrl":"https://atmgrupoti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"Applications"}],"orderMapping":{"6":[35,33,6,21,13,18,2,1,4],"2":[1,21],"1":[6,2,1],"7":[6],"3":[2,18]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1d652022-eb2f-3eca-b257-067c68508317","appLinkName":"System Confluence","appLinkUrl":"https://atmgrupoti.atlassian.net/wiki","spaceKey":"ATMERPUNT","spaceName":"ATM AI | ERP","spaceUrl":"https://atmgrupoti.atlassian.net/wiki/spaces/ATMERPUNT","isServer":false},"labels":[],"projectKey":"AES","serviceDeskId":1,"kbLinkDomainURLs":["https://atmgrupoti.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGE3MTVhOC1hMDE3LTQxYzctODQwMi0xYWZkOTQ5NTU5ZjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE2ODA3OTksIm5iZiI6MTcwMTY3OTU5OX0.l1BlOdJRKG-sN5Mz0Vfd_-hdfCC9bDzwnFVgSFZTCHY","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"20a715a8-a017-41c7-8402-1afd949559f6","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://atmgrupoti.atlassian.net/wiki","kbLinkDomainURLs":["https://atmgrupoti.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=atmgrupoti","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a9a0942b7ff187fc8a8c7062b5e041f67dc7379a_lout","baseUrl":"https://atmgrupoti.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://atmgrupoti.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"20a715a8-a017-41c7-8402-1afd949559f6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}